10 motivational quotes by sam walton
- Outstanding leaders go out of their way to boost the self esteem of their personnel. If people believe in themselves it s amazing what they can accomplish.
- There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
- Swim upstream. Go the other way. Ignore the conventional wisdom.
- The way management treats associates is exactly how the associates will treat the customers.
- The key to success is to get out into the store and listen to what the associates have to say.
- If everybody is doing it one way, there’s a good chance you can find your niche by going exactly in the opposite direction.
- I learned this early on in the variety business: You’ve got to give folks responsibility, you’ve got to trust them, and then you’ve got to check on them.
- Control your expenses better than your competition. This is where you can always find the competitive advantage.
- I probably have traveled and walked into more variety stores than anybody in America.
- We let folks know we’re interested in them and that they’re vital to us. cause they are.
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